Privacy Policy

Frederick’s Furniture Gallery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 1st 2016.

Information We Collect

  1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  2. Information that you provide by filling in forms on our website, such as when you signup to our newsletter or register for information.
  3. Information provided to us when you communicate with us for any reason.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  1. To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
  2. To meet our contractual commitments to you.
  3. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

  1. Where we sell any or all of our business and/or our assets to a third party.
  2. Where we are legally required to disclose your information.
  3. To assist fraud protection and minimise credit risk.

Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@fredericksgallery.ca.

Your Consent

By using this site, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Our Pricing

Special Order Pricing - For many reasons, including manufacturer restrictions, technical issues, and constant change, we are unable to quote special order, catalogue item prices online or by email. Please visit our store for assistance. Any of our knowledgeable and friendly consultants will be glad to assist you.

While we strive for accuracy, in the event of a price discrepancy between our website and our showroom, the showroom pricing will be deemed accurate. The prices listed are for the configurations as shown. Changes to finish, colour, grade, fabric or leather may lead to price changes.

Information Accuracy

We have worked hard to provide you with information that is accurate and useful. Please let us know if you find an error, and we will do our best to correct it. Some images of product on our website are custom order only.  Pricing, color, features, dimensions, and availability may differ on a showroom model. We kindly ask that you contact us directly and visit our store to view and confirm information on any given product.

 

Design Services
 Design Questions? - Ask Us!

Meet Gary. Not only has he been working here for 28 years, but he has perfected the art of colour-choosing. With his background as a wedding dress designer, Gary’s enhanced attention to detail is sure to impress anyone looking for decorating guidance. As our visual merchandising manager, Gary works hard to perfect our showroom; his displays offer an inspiring prevue of his talents and abilities. We pride Gary of his good taste and if you don’t already know him, then you should come in and see what we’re talking about.

— at Frederick's Furniture Gallery.
       

Meet Linda. She is one of our in store design consultants. With over 30 years of experience and an eye for detail, Linda is here to help! With her educational background in Interior Decorating and her all-encompassing design abilities, Linda can help guide you in the direction you envision. As a professional in the décor industry, Linda is as creative as they come; with her extensive history in the specialization of window coverings, she has mastered the art of fabric selection. Linda will discover your taste and help guide you with your furniture-selection journey. So come in and speak to her today!

— at Frederick's Furniture Gallery.